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Hotel staff & housekeeping software

One team.
A clearer day ahead.

Help front desk, housekeeping and service teams work in step. Bring responsibilities, room priorities and handover notes into a shared operational picture.

  • Clear ownership of everyday tasksMake the next action and responsible team visible.
  • Handoffs that keep the contextCarry important notes between departments and shifts.
  • A common view of room readinessAlign housekeeping work with the arrival plan.
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Hotel team reviewing the day plan

The team’s shared plan

Every department sees where its work fits.

  • HousekeepingPrepare rooms around upcoming arrivals
  • Front desk & serviceReview requests and handover notes

Illustrative workflow · shaped around your property

Housekeeping and staff, in one plan

Hotel housekeeping software replaces the paper room list and the WhatsApp group with live room status that everyone can see. In GXP Next, housekeeping, the front desk and service teams work from the same plan, so a room marked clean is a room the front desk can sell.

What it covers

  • Live room status: clean, dirty, occupied or out of order, updated from staff phones.
  • Tasks and tickets: cleaning tasks, service tickets and lost and found with a clear owner.
  • Shift handovers: notes that carry context between departments and shifts.
  • Role-based access: each person sees only what their role needs, and every change is recorded.

Why it matters before arrivals

Rooms get prepared in the order guests arrive, not in the order they appear on a list. That means fewer guests waiting in the lobby and fewer calls between reception and housekeeping.

Staff management questions

How do I track room cleaning status?

Housekeeping staff update each room’s status from a phone browser in GXP Next, and the front desk sees it instantly, so ready rooms can be assigned without a call.

Can I give staff limited access?

Yes. Each team member has their own login and role, so front desk, housekeeping and kitchen staff only see the tools they need, and changes are recorded against each user.

Do my staff need training?

Every role has step-by-step tutorials inside the app, and we can run a short call with your team. Most staff only use the few screens their role needs.

Does it work for small teams?

Yes. Homestays and small properties often have one or two people doing everything, and Simple mode keeps the screens to the essentials for them.